Project Team Training
It is essential that the Project Team understand all of the capabilities of the applications at the outset of the Analysis and Design Phase to ensure that they take advantage of the full functionality of the system. For an Oracle Applications implementation, Wete Inc. recommends that the key users attend classes offered by Oracle Education.
End User Training
For end user training, Wete Inc. recommends developing custom, role-based training. Role-based training offers several advantages including:
- Classes are tailored to meet the needs of the end users.
- Normally, the classes are much shorter in duration making it easier for the users to “get away” from their jobs in order to attend training.
- Business processes and defaults specific to you can be incorporated into the training.
- You will retain all training materials to address turnover and future growth.
Participants in training classes should be able to add value immediately after training. We strive to make the training as interactive as possible to address the needs of the adult learner and promote a progressive learning environment. The application of this approach to your project is discussed in detail in the following sections.
Wete Inc. proposes to work with you to design training curriculums and develop training documentation and other training/reference materials to support your implementation. This plan will be used to develop and deliver training to end users on the new applications.
We consider the following steps to be critical to the successful development of an effective training curriculum:
Wete Inc. would work with you to identify the types of users and topics to be covered in each of the classes. In our analysis, we prioritize the topics based on your specific business requirements as well as the depth of knowledge required for a specific topic.
Creation and Design
Wete Inc. uses an iterative approach to create and design a curriculum. Throughout the creation process, we would follow up with your key users to validate the direction of the design, and to “test” some of the activities or presentations. These checkpoints are an opportunity for the project team to provide input to the content, and generate buy-in and momentum around the training initiative.
Rollout and Delivery
The pilot of the course is held. The curriculum can be changed on the fly based on feedback. Some delivery methods we could use include:
- Interactive presentations
A variation of the traditional lecture format, we incorporate specific activities into the presentation to make it more interactive and increase retention.
- Case studies
Use of case studies that are real and directly applicable to the learners. Provides historical context and an experience to which they can map their learning.
Our staff is trained to:
- Encourage the group to share their experiences.
- Customize their training approach based on their assessment of the group’s learning styles
- Make changes to the curriculum as necessary to encourage optimal learning
Assessment and Monitoring
Wete Inc. uses several tools to assess the effectiveness of a training class including:
- Pre and Post Skills Assessment
Participants evaluate themselves before and after the course to rate progression of learning and the effectiveness of the course.
- Course Feedback
Participants provide feedback on the course and the instructor.
Based on this feedback, changes can be incorporated into the classes. Thus, the classes are constantly evolving to meet the needs of the end users to fulfill your requirements.
Course Curriculum Structure
Wete Inc. would work closely with your project team to create a matrix structure of courses around different functional roles. We can leverage our training expertise, including our understanding of differing learning styles, to develop a comprehensive structure and agenda for each course that will enable class participants to achieve the appropriate level of learning for each module.